Shangri-La Hangzhou - The Back Garden Of West Lake

Shangri-La Hangzhou - The Back Garden Of West Lake

$$$$|View on mapHangzhou, China|
8.2
Great10 reviews
75 photos
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Shangri-La Hangzhou - The Back Garden Of West Lake
$$$$
Overview

Featuring a cash machine and a bureau de change, the 5-star Shangri-La Hangzhou hotel is located in the Xihu district, 4.1 km from the scenic West Lake. This charming hotel is about a 20-minute stroll from Duanqiao Canxue and provides guests with sauna facilities and an indoor pool.

Location

The property is situated in the very heart of Hangzhou, a short distance from Zhejiang Museum. Zhejiang University is 2.6 km away, while Gu Shan is just a 5-minute stroll from the hotel. This elegant accommodation allows you to enjoy such natural sights as West Lake merely a 5-minute walk away. The area also includes natural sites like Taiziwan Park, which are a 25-minute walk from Shangri-La Hangzhou hotel.

For those travelling from afar, Hangzhou Xiaoshan International airport is 28 minutes' drive away.

Rooms

There are 382 rooms with blackout drapes and air conditioner. Some of them offer free Wi-Fi and a TV set as well as an electric kettle. A walk-in shower and a separate toilet, along with a hairdryer and dressing gowns, are featured. Guests can take advantage of views of the nearby mountains.

Eat & Drink

Residents can have breakfast in the restaurant. The trendy bar is a place where you can get a cool drink. Located within easy walking distance of this Hangzhou hotel, the pizzeria Peppino offers an Italian menu.

Leisure & Business

Featuring an indoor swimming pool, the Shangri-La Hangzhou also provides such amenities as a gym, a tennis court, and a sun deck. The business Shangri-La features cycling, tennis, and billiards for sport lovers. Other on-site facilities include a conference room along with a work desk and a xerox.

Good to know
Check-in/Check-out
from 14:00-23:59
until 12:00
Amenities
Private parking is possible on site for free.
High-speed internet access is available in the hotel rooms for free.
Other information
Breakfast
You can start your day with a full breakfast, which costs CNY 184 per person per day. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Building
Year renovated:2009
Number of floors:7
Number of rooms:382
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Premier Twin Room
  • Max:
    3 persons
  • Bed options:
    2 Single beds
  • Free Wi-Fi
  • Air conditioning
Premier King Room
  • Max:
    3 persons
  • Bed options:
    1 King-size bed
  • Free Wi-Fi
  • Air conditioning
Suite
  • Max:
    2 persons
  • Lake view
  • Free Wi-Fi
  • Air conditioning
Show 7 more room typesLess

Facilities

Main facilities

Internet

Internet access

Free parking
Luggage storage
24-hour services

24-hour reception

24-hour security

Food/ Drinks

Restaurant

Welcome drink

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Laundry

Sports & Fitness

  • Fitness centre
  • Cycling

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Children's play area

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Sun terrace
  • Garden area

Room view

  • Garden view
  • Lake view
  • Mountain view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Separate tub and shower
  • Free toiletries
  • Bathroom telephone
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities

Essential information about Shangri-La Hangzhou - The Back Garden Of West Lake

💵 Lowest room price 10655 INR
📏 Distance to centre 2.9 km
🗺️ Location rating 9.0
✈️ Distance to airport 33.2 km
🧳 Nearest airport Hangzhou Xiaoshan International, HGH

Location

Address
The address has been copied.
78 Beishan Road, Hangzhou, China, 310007
Map view
78 Beishan Road, Hangzhou, China, 310007
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
No.80 Beishan Road
Yue Fei Mausoleum
270 m
Gushan Road
Gu Shan
270 m
No.25 Gushan Road
Zhejiang provincial museum
280 m
No.10 Gushan Road
Hangzhou China Science Museum of Printing
280 m
Zhejiang Museum
270 m
Park
Zhongshan Park
270 m
China
Tomb of Yue Fei
240 m
Restaurant
Starbucks
240 m
Restaurant
Costa Coffee
660 m

Reviews of Shangri-La Hangzhou - The Back Garden Of West Lake

8.2 /10
Great
Verified reviews  
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
#28 of 2,646 hotels in Hangzhou
Location9.0
Rooms7.6
Service10.0
Facilities6.0
Guest reviewsWrite a Review
  • V
    Vincent
    United States
    left 1 review
    Wrote a review on 10 Dec
    Perfect
    Recommends the hotel
    Location10.0
    Rooms9.0
    Service9.0
    Dining9.0
    9.0
    delicious breakfast buffet
    fresh fruits and cake
    outdated facilities
    weak wi-fi signal

    The breakfast buffet offered an array of delicious options, and having fresh fruits and a birthday cake provided a special touch during our stay. The location directly across from West Lake was perfect for morning strolls.

    Hill View Twin Bed Room
  • D
    David
    United States
    left 13 reviews
    Wrote a review on 06 Dec
    Needs improvement
    Doesn't recommend the hotel
    Location7.0
    Rooms6.0
    Service5.0
    Dining5.0
    5.0
    inconvenient
    lackluster

    i almost thought about leaving a glowing review but then remembered the curtains in my room were falling apart, and it was noisy. the staff didn't even know where the gym was, which really made me feel valued! i woudl ve been appreciative of a complimentary upgrade for my troubles but guess that’s too much to ask here.

    Hill View King Bed Room
  • A
    Alexander
    United States
    left 3 reviews
    Wrote a review on 25 Nov
    Great
    Recommends the hotel
    Location10.0
    Rooms7.0
    Service9.0
    Dining8.0
    8.0
    ideal location
    helpful staff
    dated rooms
    noise issues

    You’ll want to read this first

    Amazing location across from West Lake! The staff were incredibly helpful, guiding us to local attractions, and the breakfast buffet offered an impressive variety of dishes.

    Rooms felt dated and noisy, which really detracted from the overall experience!

    Hill View King Bed Room
  • M
    Megan
    United States
    left 1 review
    Wrote a review on 16 Oct
    Great
    Recommends the hotel
    Location10.0
    Rooms7.0
    Service6.0
    Dining7.0
    8.0
    majestic gardens
    tranquil surroundings
    ancient elegance
    staff efficiency
    staff responsiveness

    The majestic gardens and tranquil surroundings truly reflect ancient elegance, making every stroll feel magical and enriching. The accessibility around the area ensures a peaceful escape for seniors, who can take in all the beauty without hassle.

    Staff could improve on their efficiency and responsiveness.

    Horizon Hillview King Bed Room
  • B
    Bill
    United States
    left 1 review
    Wrote a review on 01 Oct
    Needs improvement
    Doesn't recommend the hotel
    Location10.0
    Rooms6.0
    Service6.0
    Dining5.0
    5.0
    location

    Perfect location near Xi Lake

    Lakeside Twin Bed Room
  • B
    Brian
    United States
    left 2 reviews
    Wrote a review on 02 Sept
    Needs improvement
    Doesn't recommend the hotel
    Location8.0
    Rooms5.0
    Service6.0
    Dining5.0
    5.0
    luxury room
    dusty room

    Expectations of a luxury stay were disappointed by an old and dusty room.

    Hill View King Bed Room
  • R
    Robert
    United States
    left 12 reviews
    Wrote a review on 06 Jul
    Needs improvement
    Doesn't recommend the hotel
    Location8.0
    Rooms5.0
    Service6.0
    Dining5.0
    5.0
    dated amenities

    The room felt dated, with worn amenities that make it feel more like a three-star establishment. the switchboards and shower fittings appeared ancient and in dire need of updates. I experienced consistent noise from outside, disrupting the tranquility one would expect. Additionally, a lingering odor in the carpets suggested inadequate maintenance, compromising the luxury experience.

    Lakeside Twin Bed Room
  • S
    Steve
    United States
    left 13 reviews
    Wrote a review on 12 Jun
    Perfect
    Recommends the hotel
    Location10.0
    Rooms9.0
    Service8.0
    Dining9.0
    9.0
    comfortable room
    convenient location
    excellent breakfast

    Recommend for a lightning trip

    Comfortable room, convenient location, with an excellent breakfast selection and a fitness centre that kept our stay enjoyable and energizing.

    Nothing it was perfect.

    Hill View King Bed Room
  • R
    Robert
    United States
    left 3 reviews
    Wrote a review on 11 Jun
    Perfect
    Recommends the hotel
    Location10.0
    Rooms9.0
    Service10.0
    Dining9.0
    10
    spacious room
    breathtaking views
    exceptional staff

    Spacious room with a lovely balcony and breathtaking views of the West Lake. the staff were exceptional, always ready to assist. breakfast offered a fantastic variety. a perfect location, right by the lake and within walking distance to attractions.

    Couldn’t ask for better.

    Hill View Twin Bed Room
  • B
    Bob
    United States
    left 16 reviews
    Wrote a review on 30 May
    Great
    Recommends the hotel
    Location9.0
    Rooms7.0
    Service8.0
    Dining7.0
    8.0
    enviable location
    attentive staff
    local attractions
    room updates

    The hotel enjoys an enviable location, ideal for exploring local attractions like the stunning Yue Fei Temple and the vibrant West Lake. We greatly appreciated the conveniently available tours and the attentive staff who made our stay enjoyable!

    Unfortunately, the room could use some updates in terms of decor and amenities.

    Hill View Twin Bed Room

FAQ about Shangri-La Hangzhou - The Back Garden Of West Lake

How far is the charming Shangri-La Hangzhou from the city centre?
The charming Shangri-La Hangzhou is located in the Xihu district.
What interesting sites can I visit not far from Shangri-La Hangzhou hotel?
Guests of Shangri-La Hangzhou hotel can visit Gu Shan (just moments from the accommodation), or Zhejiang Museum placed 5 minutes' walk away.
Does this charming hotel provide an airport shuttle?
Shuttle is one of the services offered by this charming hotel. Please inform the hotel staff about your estimated arrival time.
Does the Shangri-La Hangzhou have a car parking on site?
Yes, the Shangri-La Hangzhou offers free private parking on site.
Can I have lunch or dinner next to the charming Shangri-La Hangzhou?
Dining options nearby the charming Shangri-La Hangzhou include Peppino restaurant serving Italian dishes (a minute's walk from the property) and Xiang Gong restaurant famous with Chinese cuisine (50 meters away).
Can I have breakfast at the hotel?
Yes, guests can enjoy breakfast, served daily in the restaurant of the hotel.
What time is check-in and check-out at the charming Shangri-La Hangzhou?
Guests of the charming Shangri-La Hangzhou can check in from 14:00 to 23:59 and check out from 12:00.
What payment methods are available in the charming Shangri-La Hangzhou?
At the charming Shangri-La Hangzhou, you can pay using сash, Visa, and Mastercard.
What are the room types offered by the hotel?
Executive Queen Suite, Twin Room, and King Room are among the room types available at the hotel.
Which amenities are included in the rooms at the charming Shangri-La Hangzhou?
Most rooms at the charming Shangri-La Hangzhou include complimentary wireless internet and a television and feature private bathrooms with hair dryers and a roll-in shower. At the same time, all suites boast sound-proofed windows as well as a sofa and a work desk.
Is the charming Shangri-La Hangzhou accessible to people with disabilities?
Yes, accessible bathrooms, rooms with accessible facilities, and wheelchair access are provided at the charming Shangri-La Hangzhou for guests with special needs.
Which facilities are available in the hotel?
The hotel is equipped with a cash machine and currency exchange as well as a safety deposit box and 24-hour security service for safety purposes.
What are the spa options at the charming Shangri-La Hangzhou?
Pampering amenities in the charming Shangri-La Hangzhou include sauna facilities and an indoor pool.
Is there a swimming pool in the Shangri-La Hangzhou?
Yes, the Shangri-La Hangzhou features an indoor swimming pool.

Best-Rated Shangri-La Group Hotels around Hangzhou

The Shangri-La Group redefines luxury hospitality by providing exceptional services and world-class amenities. With a global presence in major cities, the brand values the well-being of its guests by offering wellness programs and delectable cuisine. Stay at a Shangri-La hotel to be pampered by the attentive staff, unwind in the serene ambiance, and experience the ultimate hospitality.

Check rooms and rates
Check-in
Select date
-
Check-out
Select date
Rooms and Guests2 Guests, 1 room